Terms of Service

1. Who provides the service

Nucleic Table is provided by:

• Legal name: Not yet published
• Registered address: Not yet published
• Tax office: Not yet published
• Tax number: Not yet published
• MERSIS number: Not yet published

2. What the service is

Nucleic Table gives a restaurant its own address, a QR menu and, when switched on, guest accounts, ordering, a live kitchen board, waiter calls, loyalty and reports. You start from a preset and switch features on or off as you need them. Features that depend on others are shown with that dependency in the product.

Each restaurant runs in its own isolated space with its own database schema and its own accounts. We do not use one restaurant’s data for another.

3. Your account and your staff

• You must give correct information when you sign up and keep it up to date.
• The owner account can create manager, waiter and kitchen accounts. You are responsible for who you give access to and for what they do in the service.
• Keep passwords secret. Tell us without delay if you suspect misuse of an account.

4. Trial, price and payment

Every new restaurant gets a 30-day trial. No card is needed to start, and the restaurant is live at its own address at once.

While paid plans are not open for sale, the service is free during early access and trial expiry is not enforced. We will announce when sales open, well before they do.

Once sales are open, paid plans are sold through Polar, which acts as the Merchant of Record: Polar is the seller of record, collects the payment and issues the invoice. Prices and billing periods are shown on the Pricing page and in the checkout before you pay. Your card details go to Polar and never reach us.

5. When the trial ends without a subscription

• For 14 days the staff modules are blocked, except the owner’s billing screen. Your guests’ menu stays online, so a printed QR code never dies in the middle of a service.
• After that the restaurant is suspended: its address answers that the menu is not available. Your data is kept while it is suspended.
• A paid subscription reactivates the restaurant at once.

6. Your content and your guests

• The menu, photos, texts and other content you upload remain yours. You give us the right to store, process and display them only to run the service for you.
• You are the data controller for your guests’ personal data and we are your data processor. The Data Processing Agreement governs this and forms part of these terms.
• You are responsible for the legality of your menu content, prices and campaigns, and for the guest-facing privacy notice and terms of your restaurant. We supply default texts that you may replace.

7. Acceptable use

You must not:

• use the service for anything unlawful or to infringe the rights of others
• upload malware, or try to disrupt, probe or bypass the security of the service
• resell the service or use it to build a competing product
• overload the service, for example with automated requests

We may suspend an account that breaks these rules, after a warning where that is practical.

8. Support access

To fix a problem we may open a time-limited support session in your restaurant, for at most 60 minutes at a time. Every support session is recorded with its reason and is visible in your audit log.

9. Closing your restaurant

You can close your restaurant at any time from the owner area. A closed restaurant is archived and its data is deleted after a limited retention period. We may also close or suspend a restaurant that breaks these terms or stays unpaid as described in section 5.

10. Availability and liability

We work to keep the service available but cannot promise it will never be interrupted. To the extent the law allows, we are not liable for indirect loss such as lost sales, and our total liability is limited to the fees you paid in the 12 months before the event. Nothing in these terms limits liability that cannot be limited under Turkish law, such as liability for intent or gross negligence.

11. Changes to these terms

We may change these terms. For a material change we tell the owner by e-mail before it applies. Continuing to use the service after that date means you accept the new version; if you do not, you can close your restaurant.

12. Governing law and contact

These terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices at the provider’s registered seat have jurisdiction, unless mandatory law says otherwise.

You can reach us here:

• E-mail: Not yet published
• Registered e-mail (KEP): Not yet published
• Postal address: Not yet published